As you can see from the image above, our English Lakes teams have lots of fun when they are not working. Perhaps we’re biased, but we truly believe that English Lakes Hotels, Resorts & Venues is a great place to work. Here are ten reasons why …
Just like our guests, our employees are considered unique and individual. At English Lakes we celebrate our differences, but work together as a team to produce results. This is how Simon Berry, our Chairman & Managing Director puts it…
“As individual as you are, is how we see people. We recognise that every employee has a unique set of skills, talent and level of creativity. We don’t take this for granted, but seek to nurture, encourage, motivate and empower”.
The team at Lancaster House celebrating 25 years in business
English Lakes Hotels Resorts & Venues is a family run business with over 60 years in the industry. Over 15% of our employees have been with the company for ten years or more – we think that says something.
Maria Walker, CRS Manager has been with the company for 35 years. She says,
“Michael Berry, Simon and Tim Berry’s father, was a great man who had a vision and a passion for the company that has been embraced by the whole Berry Family. It continues to be a family run business with Simon Berry as Managing Director. As such, there’s always been a clear vision with traditional values underpinned by good ethics and staff benefits. I am now the longest working member of staff, but not by much. There are quite a few other colleagues who have worked for the company 20+ years, so if my job-for-life choice is just a little unusual these days, I’m in good company!”
Our +1 Culture is all about going the extra mile for the guests and for our fellow employees. This is more than mere words. We have a +1 system, managed by Janette Berry and a team of +1 Reps. This recognises the small acts of kindness that happen on a daily basis in each of our hotels. These are written down, recorded, signed off by Simon Berry, our Chairman and Managing Director, and rewarded with certificates, badges and a place on our +1 Leaderboard.
Janette Berry, +1 Manager (far right) and our +1 Reps with Ben Berry, Director
This is regularly noticed and remarked upon by our guests, and something we take a lot of pride in …
This was our 4th or 5th visit here and yet again it was excellent. The staff are a credit to the hotel everyone’s always smiling and very helpful. I always recommend this hotel to friends and can’t wait to return. Trip Advisor Review of Low Wood Bay
In 2019, Ben Berry, Sales and Purchasing Director, launched our +1 Imaginators scheme. This allows team members to put forward innovative ideas to transform the way we do business at English Lakes Hotels.
“To be innovative and creative in all we do” – This is an important part of our mission statement at English Lakes, and we can see the creativity of our teams in almost every corner of the business.
Every idea submitted receives a response from Ben and, if appropriate, is taken forward, researched, and discussed by the relevant team. When the green light is given, the new initiative is implemented. Successful team members become a +1 Imaginator and are invited to an Awards lunch where they will receive a prize which will include a VIP treat at an English Lakes venue of their choice.
We do our best to ensure that every new employee is properly welcomed into the company and thereafter, throughout their career, receives the correct training.
Our Expectations training course ensures that each person is acknowledged and receives a sincere welcome to the company. It also describes our ethos, +1 culture, and a brief overview of the five hotels and venues, Employees will then have a 6 week and 11 week review with their line manager to ensure that they are settling into the role.
As well as on-the-job training and various Health and Safety courses, employees are enabled and supported to train for National Vocational Qualifications in relevant subjects. We have an excellent relationship with colleges and training organisations in our areas of operation, and we have our own English Lakes Culinary Academy for young aspiring Chefs.
English Lakes Culinary Academy
Low Wood Bay and Lancaster House have excellent gym and leisure club facilities for our guests, but we also make Health Club membership a perk of the job!
You can also take to the lake with great discounts off water sports activities at Low Wood Bay Watersports Centre.
We have some stylish and good quality uniforms throughout the company, and we provide these for all our employees.
Certificates presented at our regular Awards lunch
When you have been with the company for 12 months, and each year thereafter, you will be invited to one of our prestigious three-course Awards lunch. This gives Simon Berry and the Directors an opportunity to thank you for your hard work and dedication. You will also be awarded with English Lakes vouchers which you can spend in any of our hotels and restaurants.
Each birthday, employees receives the gift of a free overnight dinner bed and breakfast stay at one of the hotels, along with their spouse or partner. Now, there’s a reason to celebrate!
English Lakes Hotels, Resorts & Venues have some amazing Chefs and great options for dining. Our employees benefit from generous discounts that allow you to take your seat alongside our residents and guests.
Take a look at our Jobs Page and see what’s available today, and how you might fit in to the team.